Shipping policy

Last Updated: March 2026


Thank you for shopping with The House of Belli.


This Shipping Policy explains how orders are processed and delivered.


Digital Products:

Most products sold on our website are digital downloads or online courses.

 

Once your purchase is complete:

  • You will receive access to your product immediately or within a few minutes
  • A confirmation email will be sent containing download links or course access details

If you do not receive your download within 15 minutes, please check your spam or junk folder before contacting us.

If you still cannot access your purchase, please email our support team and we will assist you.


Physical Products:

 

If we offer physical products, orders will be processed within 1–3 working days. 
custom products up to 28 days.

Delivery times may vary depending on your location.


Estimated delivery times:

  • United Kingdom: 2–5 working days
  • International orders: 5–14 working days

Please note that delivery times are estimates and may vary due to courier delays or busy periods.

Custom items will require additional shipping time due to the nature of the products.


Shipping Costs:

Shipping costs will be calculated at checkout and displayed before completing your purchase.

From time to time, we may offer free shipping promotions.

 

Order Processing:

Orders are processed Monday – Friday, excluding public holidays.

Orders placed on weekends or holidays will be processed the next working day.


Lost or Delayed Orders:

Once an order has been dispatched, The House of Belli is not responsible for delays caused by the courier service.

If you believe your order has been lost or significantly delayed, please contact us and we will assist in resolving the issue.


Incorrect Address:

Please ensure your shipping address is correct at checkout.

We cannot be responsible for orders delivered to incorrect addresses provided by the customer.

 

Contact:

 

If you have any questions regarding shipping, please contact:

Email: belliaestheticsbeauty@gmail.com